5 Replies Latest reply: Jan 18, 2013 10:29 AM by tanya3300
ctumminelli Level 1 Level 1

Our office recently went from PCs and a window server to all Macs and a Mac server.  The data was transferred from the windows server to the mac server.

 

Now when we try to access folders and documents saved on the server, it sometimes takes upwards of 15 minutes for the documents and/or folders to appear. 

 

Any ideas on why this is happening and how we could fix it?


OS X Mountain Lion (10.8.2)
  • rkaufmann87 Level 9 Level 9

    Your post is not very complete so it's very difficult to help you. You mention you are now using a Mac server, can you be more specific?? Apple hasn't made servers for several years however they do produce a OS X 10.8.2 Server version which is only available from the Mac App store, is that what you are referring to?

  • ctumminelli Level 1 Level 1

    When I just checked it it says it is a Mac mini server, I know we are all running OS X 10.8.2. 

  • rkaufmann87 Level 9 Level 9

    OK, I would recommend contacting either your local AppleStore business solutions or AppleCare and let them know you are running OS X server edition. If your business works with an AASP that provided the systems that would be another suggestion. You will need to be specific, saying the system is slow isn't  specific, if you have someone at your site that acts as an administrator I'd recommend then be the first contact point.

  • ctumminelli Level 1 Level 1

    thanks.  Sorry I wasn't more specific.  I'll try the applestore or AppleCare.

  • tanya3300 Level 2 Level 2

    Rather than Apple Care or the Apple Store, there are business solutions people in Apple who have the specific experience to deal with business' needs and applications.  You should specify that you want to contact one of those individuals.  On the apple.com website you can click on "Business Store".  You'll get a page with an 800 number for "Apple Business Experts".  It is 1-800-854-3680.  Those are the people you ought to speak with.