Hey!
I'm over a friend's helping install a 27" imac. The unlock routine "Tilt monitor forward, insert card at top of stand on back to unlock" is not working. Have patiently tried unlocking from side, middle, other side, but the card feels like it is sliding past the 3/4" depth of the catch, into empty space. Trying to work higher from the hinge, or lower, meets the same fate.
Anyone found the skeleton key for this?
Thanks
b
I'm not aware of the situation with the newest iMac (late 2012) as we have the previous model. There is useful information on the "macrumours forum" found by searching "how to put the stand back on iMac" should the plate with the 8 screw holes to which the stand attaches have disappeared into the back of the iMac. Also on YouTube.
I have successfully removed and replaced the stand on my iMac and would make the following observations/recomendations:
1. I would recommend using spot of a thread sealer, such as Loctite, on the 8 small screws when replacing the stand, taking care not to over tighten those screws.
2. I was unable to release the latch to move the stand back into the iMac using the thin credit card piece of plastic included in the VESA mount kit sold by Apple so, I used a chefs palette knife (used for spreading icing on cakes) and was able to release the latch on the first attempt. This knife has a wide round ended metal blade a little thicker than the above mentioned plastic card. CARE SHOULD BE TAKEN TO INSERT THE KNIFE AT A 45 DEGREE ANGLE POINTING TOWARDS THE TOP OF THE IMac NOT MORE THAN 20 to 25 millimeters INTO THE iMac, GENTLY FEELING FOR THE CATCH. The latch is in the middle of the slot.
It sounds like you are attempting to remove the stand from the iMac. If the machine is a late 2012 iMac that is not possible, if it's an earlier model then be persistent until you figure it out. You may want to go to Youtube.com and look at an instructional video such as:
Update from my friend:
From: My friend GS
Subject: Re: Stand does not come off. We'll have to talk to someone with a metal shop.
Date: January 17, 2013 5:54:11 PM PST
To: BillM
It does come off!
We spent literally an hour on the phone with Apple. They said that they have not developed the new adapter yet.
Sooo we have to wait. They said theres no reason to even tell us how to get it off yet either but it does come off.
GS
So I guess we await confirmation or rebuttle.
Thanks again everyone!
billm
rkaufmann87 is right.
If this iMac is one of the new, slim models, the built-in mounting stand is no longer removable.
Thank you rkaufmann87 and MichelPM!!! Woe, woe, woe ... we'll have to get out the cutting torch! A desk with a monitor on it is no longer a desk, instead it is a giant monitor stand!
billm
Are you sure? Do you have the slim iMac? I think the slim iMac has the stand that is built into the machine and cannot be removed. I have tried your method and it didn't work.
27 imac hinge won't unlock
