1 Reply Latest reply: Jan 18, 2013 6:43 AM by lllaass
Alley rules2 Level 1 Level 1 (0 points)

I bought my ipod touch 5th generation about two months ago... my music turns off everytime i move my ipod and i cant get my songs to play... i mean they are there they tell me how long the song is and everything it just wont play...


iPod touch, iOS 6.0.1
  • 1. Re: What is wrong with it?
    lllaass Level 10 Level 10 (142,130 points)

    Try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    -  Make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar