1 Reply Latest reply: Jan 18, 2013 11:18 AM by michael08081
kamaluohua Level 1 Level 1 (0 points)

i cant get it off i put it down on my dresser and it was charging and when i picked it up it had a white streak and i cant see half the screen

  • michael08081 Level 2 Level 2 (405 points)

    This may count as a White Screen.


    Display shows a white screen

    • Try putting the iPod into disk mode:
      • Reset the device (press the Sleep and Volume Down buttons simultaneously until the display turns black—about eight seconds).
      • When the display turns black, hold down the Volume Down and Volume Up buttons simultaneously until the device enters Disk mode.
    • While the device is in disk mode, sync it to iTunes and try to restore.


    Source: http://support.apple.com/kb/TS3474 (may not be the same gen for ur nano.... but this shows on all iPods)