Previous 1 2 3 4 5 6 Next 84 Replies Latest reply: Dec 6, 2015 8:36 PM by gail from maine Go to original post
  • kabaie Level 1 (0 points)

    after update itunes software i lost all photos, contacts and apps   in my iphone 

  • AmishCake Level 6 (9,282 points)

    Updating iTunes does not cause you to lose those things on your phone.

  • Meg St._Clair Level 9 (50,862 points)

    kabaie wrote:

     

    after update itunes software i lost all photos, contacts and apps   in my iphone 

    Restore from your back up. If you don't have a back up (why don't you?), they are gone.

  • kabaie Level 1 (0 points)

    I've lost all my phone Contacts, Photos, apps  when update itunes software. Updated files size was 1.2 GB. My iphone after update is empty.

    When i connected iphone to computer, itunes ask for update itunes software, which size was 1.2GB and after downloading update, it restart my iphone automatically and after started iphone all files, photos, contacts, apps was lost. When updating software my iphone was connected to computer. sorry for my english

    This software downloaded and updated from itunes downloads

  • kabaie Level 1 (0 points)

    .

  • mercedesairey Level 1 (0 points)

    well, you can recover deleted photos from iPhone via iTunes or iCloud backup.

  • _daniel_ Level 1 (20 points)

    Thank you, Sheriff: Worked for me too

     

    Image Capture (native Mac OS X app) had shown two copies of all new photos on my iPhone, I had deleted one of the two copies for each of the "double" photos, just to find that both photos (if there every actually where two) were deleted once I connected the iPhone again the next day.

     

    <rant> The way that photos are organized on iOS is highly confusing and very frustrating (camera roll, photostream, albums, iCloud, iPhoto, Image Capture, iTunes etc..., I really have no time to think through some designers non-intuitive approach. Why not just have photos that are either on the device or they are not, and I can copy them to my computer via USB cable and Finder, that would be all functionality needed for me). Also, why are photos shown double in Image Capture? Why don't I see the photostream in Image Capture? I don't get it... could all be much more intuitively organized and better thought through IMHO </rant>

  • applefreak1954 Level 1 (0 points)

    When I do this, some of the files still stay "corrupt." Is there any way to tell if those are videos? Is there a way to save those as well? I've tried to change them to .mov or .wmv but neither of those worked

  • Arorawry Level 1 (0 points)

    Photos missing after iOS upgrade - https://discussions.apple.com/message/19787456 - different groupings for photos on mobile device and recovery options

  • DemiAlick Level 1 (0 points)

    Let me ask did you do a “back up” using iTunes before deleting pictures? Because iTunes backups your data in ~/Library/Application Support/MobileSync/Backup/. However there are in what Apple calls “Binary Plists”. But I found this little App for free: iPhone Data Recovery.I tried it and it works

  • Kelly Wilkerson Level 1 (40 points)

    applefreak1954 wrote:

     

    When I do this, some of the files still stay "corrupt." Is there any way to tell if those are videos? Is there a way to save those as well? I've tried to change them to .mov or .wmv but neither of those worked

    Try .mp4 and .3gp also

  • rockfromceres Level 1 (0 points)

    DEAR SIR UPDATE YOUR IOS SYSTEM TO IOS8 TO RECOVER DELETED PHOTS

  • Cowgirl with an iphone Level 1 (0 points)

    IF you are running iOS 8 or up, there is a 'recently deleted' folder.

    HAve you checked that? I know it sound simple, but if you aren't aware that it's there...

    it holds your recently deleted photos for 30 days.

  • Stanthemanwithaplan Level 1 (0 points)

    Simply click on your "Photos" app and there should be several options:

     

    -  Camera Roll

    -  Favorites (if you have any)

    -  Videos

    -  Recently Deleted


    Photos you deleted are saved for a period of time. Each photo in this category lists the # of days until permanent deletion.

     

    I do recommend backing up your photos (and other data) on iTunes from time to time to avoid permanent deletion. Hope this helps!

  • gail from maine Level 7 (20,882 points)

    So, when the person you are responding to wrote their post in January of 2013, there was no such thing as "Recently Deleted". You really should take a look at the date on any post your are responding to to ensure that your are actually helping the person you are trying to help. I imagine that 2 years later, the poster has found a solution.

     

    Cheers,

     

    GB