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My iPod 3rd gen is stuck in recovery mode and wont sync, Error 9 and 1611

I have tried using a different computer, 3 different USB cables, uninstalling everything apple and installing itunes back. But nothing works, i come up with an error 9 almost 90% of the the time, and the other 10% is an error 1611. i have had this ipod since 2 years and nothing happened untill now, please help

iPod touch (3rd generation), iOS 5.1.1, 32GB

Posted on Jan 18, 2013 4:47 AM

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Posted on Jan 18, 2013 5:02 AM

Error 9

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.


Error 1611

This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.


The "the device may need service" means a hardware problem which is likely your case. Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

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Question marked as Best reply

Jan 18, 2013 5:02 AM in response to bluedragon700

Error 9

This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.


Error 1611

This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.


The "the device may need service" means a hardware problem which is likely your case. Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

My iPod 3rd gen is stuck in recovery mode and wont sync, Error 9 and 1611

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