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Suddenly unable to delete mail--no red delete button or trash can---no line of symbols at bottom of page

Suddenly the icons to delete mail at the bottom of the screen have gone away. Red delete button and trash can and other directions at bottom of screen are gone.

iPhone 5, iOS 6.0.2

Posted on Jan 18, 2013 7:31 AM

Reply
1 reply

Jan 18, 2013 7:46 AM in response to Bonnie A R

Have you tried restarting or resetting your iPhone?


Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPhone shuts down, then press the On/Off button until the Apple logo appears.


Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

Suddenly unable to delete mail--no red delete button or trash can---no line of symbols at bottom of page

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