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User profile for user: IMACBAHAMA
IMACBAHAMA Author
User level: Level 1
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Imac stuck on Blue screen after upgraded to 10.6.8 combo

Hello,


I been using imac since 2007, I started upgrading my imac this week from Tiger to Snow Leopard. I want to get mountain lion so I was doing the final upgarde from Snow Leopard 10.6.7 to 10.6.8 and it was almost completed the install when my screen went black. I shut down the computer and when it rebooted the screen stayed on blue and it's not moving. The wheel is spinning on the screen like it searching for something. I try to reboot in safe mode not doing anything. I don't have the original Tiger 10.4 disc that the iMac came with, all I have is the Snow Leopard disc that I just purchase to do the upgrade. I am stuck and I don't know what to do at this point...HELP!! 😕 Can anyone confirm if there is an issue with the Snow Leopard upgrade 10.6.8 combo. I downloaded it from the apple support site.

iMac, Mac OS X (10.6.4), Imac Snow Leopard upgrade issue

Posted on Jan 18, 2013 7:34 AM

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User profile for user: BDAqua
BDAqua
User level: Level 10
239,219 points

Posted on Jan 18, 2013 9:39 AM

Hi, there is no problem with the combo10.6.8 for 99.99999% of the people.


Do NOT attempt to use a Tiger/10.4 Disc to repair anything even if you had one.


"Try Disk Utility


1. Insert the Mac OS X 10.6 Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."


http://docs.info.apple.com/article.html?artnum=106214


If it still reboots to the blue screen, reinstall 10.6.x


Then the big 10.6.8 Combo...


http://support.apple.com/kb/DL1399


Repair Permissions afterwords, reboot.

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User profile for user: BDAqua
BDAqua
User level: Level 10
239,219 points

Jan 18, 2013 9:39 AM in response to IMACBAHAMA

Hi, there is no problem with the combo10.6.8 for 99.99999% of the people.


Do NOT attempt to use a Tiger/10.4 Disc to repair anything even if you had one.


"Try Disk Utility


1. Insert the Mac OS X 10.6 Install disc, then restart the computer while holding the C key.

2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

3. Click the First Aid tab.

4. Select your Mac OS X volume.

5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."


http://docs.info.apple.com/article.html?artnum=106214


If it still reboots to the blue screen, reinstall 10.6.x


Then the big 10.6.8 Combo...


http://support.apple.com/kb/DL1399


Repair Permissions afterwords, reboot.

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User profile for user: BDAqua
BDAqua
User level: Level 10
239,219 points

Jan 18, 2013 4:32 PM in response to IMACBAHAMA

I wonder if we could get away with the smaller 10.6.8 delta update that requires 10.6.7 now???


http://support.apple.com/kb/DL1400


See if the Disk is issuing any S.M.A.R.T errors in Disk Utility...


http://support.apple.com/kb/PH7029



Open Activity Monitor in Applications>Utilities, select All Processes & sort on CPU%, any indications there?


How much RAM & free disk space do you have also, click on the Memory & Disk Usage Tabs.


In the Memory tab of Activity Monitor, are there a lot of Pageouts?

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Imac stuck on Blue screen after upgraded to 10.6.8 combo

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