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My secured home network won't accept my iPod I have a WiFi address for the iPod and put it in as a Mac Address and still doesn't accept it?Help Please

I cannot get my iPond on my home network, which is secure. I have a Gateway WCG 200 router/modem


I have typed in the WiFi address of the iPod as a MAC address and it still doesn't accpet it.

What am I doing wrong?


thanks

iPod touch

Posted on Jan 18, 2013 12:44 PM

Reply
Question marked as Best reply

Posted on Jan 18, 2013 1:35 PM

You said "I have typed in the WiFi address of the iPod as a MAC address" why are you doing that?

See:

iOS: Connecting to the Internet

Also:

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

1 reply
Question marked as Best reply

Jan 18, 2013 1:35 PM in response to janice from sun city

You said "I have typed in the WiFi address of the iPod as a MAC address" why are you doing that?

See:

iOS: Connecting to the Internet

Also:

Does the iPod connect to other networks?

Does the iPod see the network?

Any error messages?

Do other devices now connect?

Did the iPod connect before?

Try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Power off and then back on the router

- Reset network settings: Settings>General>Reset>Reset Network Settings

- iOS: Troubleshooting Wi-Fi networks and connections

- iOS: Recommended settings for Wi-Fi routers and access points

- Restore from backup. See:

iOS: How to back up

- Restore to factory settings/new iOS device.

- Make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

My secured home network won't accept my iPod I have a WiFi address for the iPod and put it in as a Mac Address and still doesn't accept it?Help Please

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