2 Replies Latest reply: Jan 18, 2013 1:58 PM by lllaass
batan1 Level 1 Level 1 (0 points)

My son's iTouch is disabled and says to connect to iTunes. He put a passcode on it and forgot what he put in. He entered to many times and it locked up. Problem is when I connect to iTunes it says I need to put the passode in before iTunes can connect but I can't because It will not give the passcode screen to unlock even if my son remembered. It is highlighted in Red " iPod is disabled connect to iTunes"  What do I do??

iMac, Mac OS X (10.4.11)