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Q: I just installed the driver upgrade for my HP Officejet 7410xi and the scanner, which worked before is inoperable.  The error message says "HP Scan cannot be run because of a problem".  Does anyone have a fix for this.  I'm running Mountain Lion.

After I installed HP driver version 2.1.4 my scanner doesn't work but the printer works fine.  Does anyone have any clues as to why or what I need to do to fix it.

HP Printer Driver ver 2.1.4, OS X Mountain Lion (10.8.2), Printer works scanner doesn't

Posted on Jan 18, 2013 2:56 PM