11 Replies Latest reply: Jan 24, 2013 7:15 AM by MadMacs0
jem consulting Level 1 (0 points)

Hi, I purchased a new MacBook Pro in December 2012.


I use the native browser - Safari and no other browser. Version 6.0.2 MAC OS 10.8.2 and I use COMCAST for email through a browser.


Every few minutes a box appears on my display too fast for me to see it and disappears. A few weeks ago COMCAST emailed me a notice saying  I might have a bot but I can't reach their technical support line. It's also not clear it was genuinely from COMCAST.


I installed Clamvox and Sophos, neither have found any virus..


Can someone please help me?  I can't figure out what this mysterious pop up is and I can't see it long enough to know what it says. COMCAST is not helpful.


Thank you.