0 Replies Latest reply: Jan 18, 2013 5:45 PM by DHidlebaugh
DHidlebaugh Level 1 (0 points)

My external hard drive recently crashed and i lost my only copies of movies i had purchased from itunes.  when i tried to re-download them i was unable to.  i tried the "report a problem" gig with no response from itunes.  Any suggestions?  I also tried to redownload them by attempting to purchase the movie again.  When the message came back that i had already purchased this movie i hit download again.  this worked for a few of my movies but i still can't download 9 of them...

MacBook, Mac OS X (10.7.5), I've tried the "report a problem"