Restore New iphone from Computer
Hello-
I'm having problems restoring a new replacement iPhone 4 (same number/account) from my laptop with old iPhone 4 information; the new iPhone 4 isn't recognized as my device when logged into iTunes.
The old iPhone 4 was backed up via iCloud and then via my laptop with a USB (running on brand-new Windows 8, which as a side note, I wouldn't recommend). The laptop had functionality issues and required "refreshing" during the time I didn't have my iPhone; during the PC restoration, some "apps" were automatically removed, including iTunes. I restored iTunes, logged in with my Apple ID and was only able to access music (no APPs).
Later, I plugged in my new iPhone 4 (running on iOS6.0.1) to my PC with a USB but didn't log into iCloud either on the PC or iPhone. iTunes wouldn't sync to the iPhone and recognized my iPhone as new; the "device" options from iTunes were grayed out and not an option to select. So I unplugged my iPhone from the PC.
Next, I logged into iCloud on the PC; my contacts and notes were there but not any APPs or text messages. Then, on the iPhone, I turned on iCloud for everything but mail - can't see APPs or text messages.
I need to restore information which was on the old iPhone to the new iPhone with everything, including my text messages and app's. Am I doing something incorrectly? Or is this not possible?
Thanks,
Jason
iPhone 4, iOS 6.0.1