1 Reply Latest reply: Jan 18, 2013 7:06 PM by randers4
sinos12 Level 1 Level 1

My phone switched off by itself and when I plugged it in to charge it I keep on getting the apple icon flashing up and diseppearing, can anyone help please?


iPhone 4
  • randers4 Level 9 Level 9

    You can try to reset it by holding the power and home buttons at the same time until you see the Apple logo, then releasing but it may not work at this point.  If not, you'll have to force it into recovery mode and restore it, as explained here: http://support.apple.com/kb/ht1808.  If you have an existing backup you will be given the option to restore to this backup at the end of the restore process.