HD movies purchased on Apple TV not downloading to PC

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Level 1

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HD movies purchased on Apple TV not downloading to PC

Recently I purchased a few HD movies from the iTunes section on the Apple TV. When I went to check on my pc library for the movies, they were there, but with a cloud symbol next to them, so when I went to download them on the hard drive, it said that this computer cannot playback HD movies!

I know the computer can't play them back, but I just want them on the hard drive to play them from the Apple TV using my media library. The last thing I want to do is wait for an hour while they buffer from the cloud before I watch them.

Is there a way to do this without having to go out and buy a new PC?

Cheers

AppleTV 2, iOS 6.0.2

Posted on Jan 18, 2013 6:45 PM

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Answer 1

vazandrew

Level 8

40,366 points

Jan 18, 2013 7:23 PM in response to cjmichaels

I don't think there is a way around that.

You can try contacting iTunes

http://www.apple.com/support/itunes/contact/

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Answer 2

Jan 30, 2013 9:45 AM in response to cjmichaels

I'm not sure if this is true in Windows but on the Mac, with the latest version of iTunes, open iTunes>Preferences>Store. In the Store Preferences check the box entitled "Show iTunes in the Cloud purchases". Close preferences. You should see your purchased movies listed with gray arrow cloud icons next to them. Click on the cloud icon to start downloading to iTunes.

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