3 Replies Latest reply: Jan 19, 2013 2:01 PM by CMCSK
pattifromny Level 1 Level 1 (0 points)

my printer reads that it's offline.  How do I get it back online?

iMac, Mac OS X (10.6.8)
  • 1. Re: Printer Issues
    sanjampet Level 5 Level 5 (7,550 points)

    Try rebooting it. Make sure the cable is secrurly connected at both ends.  Go to system preferences and make sure it is highlighted and click the make this my default printer.  If it still does not work, get back and we will get deper into it, as these are the simple, easy, common issues.  Also include the make model of printer, it will be very helpful.

  • 2. Re: Printer Issues
    sanjampet Level 5 Level 5 (7,550 points)

    First go to your printers website, and download the latest drivers for your OSX and model pritnter.  Try going to system preferences>print/fax, highlight the offending in the left column. Click the minus button, then click the plus button and choose your printer from the list. Set as your default printer.  Hope this helps.    ATB

  • 3. Re: Printer Issues
    CMCSK Level 6 Level 6 (10,425 points)