1 Reply Latest reply: Jan 19, 2013 6:56 AM by imobl
redripe Level 1 (0 points)

I cannot reset it.

  • imobl Level 5 (6,127 points)

    Generally this is a sign that the iPhone had previously been

    hacked/modified/jailbroken and the update relocked it to the

    original wireless carrier. If this is the case, only that wireless

    carrier can unlock your iPhone. You must contact them to see

    if they offer unlocking and if you qualify.


    Where did you acquire this iPhone?

    What wireless carrier did you use before this problem?


    Does the app Cydia appear on your iPhone?

    What does it say when you look at Settings=>General=>About=>Carrier?


    Unauthorized modification of iOS