1 Reply Latest reply: Jan 18, 2013 11:47 PM by King_Penguin
tfb1263 Level 1 (0 points)

Tried to make a purchase on my new iphone 5. New the password but then it asked me the security questions. I have forgotten the answers and now I'm blocked from making any purchases. Can I reset the security questions and how do I do that? Any help would be appreicated.


iPhone 5, iOS 6.0.2, Tried to make a purchase on iphone5
  • King_Penguin Level 10 (120,081 points)

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.

     

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551