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blocked out of purchases. How do I reset security questions?

Tried to make a purchase on my new iphone 5. New the password but then it asked me the security questions. I have forgotten the answers and now I'm blocked from making any purchases. Can I reset the security questions and how do I do that? Any help would be appreicated.

iPhone 5, iOS 6.0.2, Tried to make a purchase on iphone5

Posted on Jan 18, 2013 9:45 PM

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1 reply

Jan 18, 2013 11:47 PM in response to tfb1263

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.


If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

blocked out of purchases. How do I reset security questions?

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