4 Replies Latest reply: Jan 22, 2013 12:58 PM by Linc Davis
adanmh Level 1 Level 1 (0 points)

Hi there,

 

Every day when I sitdown to my iMac, it has restarted I get the message "Your computer has been restarted because of a problem". So I check the error and the process that is causing the issue is a process called "disnoted".

 

Checking up on the process, it looks like it is the process that handles the notifications. I have turned off all notifications that I can from the notification centre.  But it is still happening.

 

I have been reporting this error to Apple Daily. Is there a quick way to get to the root of the issue?

 

Any and all help really appreciated.

 

System Info

iMac 27-inch, Mid 2011

 

Processor: 3.4GHz Intel Core 7

Memory 16GB 1333Mhz DDR3

Graphics AMD Radeon HD 6970M 2048 MB

Software  OS X 10.8.2 (12C60)


iMac, Mac OS X (10.7.4), iTunes Library
  • 1. Re: disnoted causing iMac to restart daily! HELP!!
    Klaus1 Level 8 Level 8 (44,485 points)

    You are having kernel panics, generally hardware related, often due to faulty RAM.

     

    What is a Kernel Panic?

     

    http://support.apple.com/kb/TS3742

     

    and  http://support.apple.com/kb/TS1892?viewlocale=en_US

     

    http://developer.apple.com/mac/library/technotes/tn2002/tn2063.html

     

    More details here:

     

    http://www.thexlab.com/faqs/kernelpanics.html

     

    Useful article on how to avoid and eliminate kernel panics here:

     

    http://reviews.cnet.com/8301-13727_7-10344626-263.html?tag=mfiredir

  • 2. Re: disnoted causing iMac to restart daily! HELP!!
    Linc Davis Level 10 Level 10 (117,895 points)

    If you have more than one user account, you must be logged in as an administrator to carry out these instructions.

      

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Select the most recent panic log under System Diagnostic Reports. Post the entire contents — the text, please, not a screenshot. In the interest of privacy, I suggest you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header and body of the report, if it’s present (it may not be.) Please don't post shutdownStall, spin, or hang reports.

  • 3. Re: disnoted causing iMac to restart daily! HELP!!
    adanmh Level 1 Level 1 (0 points)

    Panic Report as follows

     

    Interval Since Last Panic Report:  1428614 secÿ

    Panics Since Last Report:          4ÿ

    Anonymous UUID:    

    ÿ

    Sat Dec 29 03:23:10 2012ÿ

    panic(cpu 0 caller 0xffffff800f6b7bd5): Kernel trap at 0xffffff800f619233, type 13=general protection, registers:ÿ

    CR0: 0x000000008001003b, CR2: 0x0000000100483000, CR3: 0x000000002537700c, CR4: 0x00000000000606e0ÿ

    RAX: 0x0000f44000001100, RBX: 0xffffff8030757c80, RCX: 0x0000000003000106, RDX: 0x0000000000000003ÿ

    RSP: 0xffffff81e1823ea0, RBP: 0xffffff81e1823f00, RSI: 0xffffff8030757c84, RDI: 0x0000000000000004ÿ

    R8:  0x0000000000000002, R9:  0xffffff804ab7b550, R10: 0x000000000000f474, R11: 0x0000000000000206ÿ

    R12: 0xffffff81af535000, R13: 0xffffff804ab7b550, R14: 0x00007fe6b9816000, R15: 0x0000000000000000ÿ

    RFL: 0x0000000000010246, RIP: 0xffffff800f619233, CS:  0x0000000000000008, SS:  0x0000000000000010ÿ

    Fault CR2: 0x0000000100483000, Error code: 0x0000000000000000, Fault CPU: 0x0ÿ

    ÿ

    Backtrace (CPU 0), Frame : Return Addressÿ

    0xffffff81e1823b40 : 0xffffff800f61d626 ÿ

    0xffffff81e1823bb0 : 0xffffff800f6b7bd5 ÿ

    0xffffff81e1823d80 : 0xffffff800f6ce4ed ÿ

    0xffffff81e1823da0 : 0xffffff800f619233 ÿ

    0xffffff81e1823f00 : 0xffffff800f619724 ÿ

    0xffffff81e1823f70 : 0xffffff800f6a5b16 ÿ

    0xffffff81e1823fb0 : 0xffffff800f6ced53 ÿ

    ÿ

    BSD process name corresponding to current thread: distnotedÿ

    ÿ

    Mac OS version:ÿ

    12C60ÿ

    ÿ

    Kernel version:ÿ

    Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64ÿ

    Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333ÿ

    Kernel slide:     0x000000000f400000ÿ

    Kernel text base: 0xffffff800f600000ÿ

    System model name: iMac12,2 (Mac-942B59F58194171B)ÿ

    ÿ

    System uptime in nanoseconds: 31337172517698ÿ

    last loaded kext at 27634649535495: com.apple.driver.DiskImages.SparseDiskImage     344 (addr 0xffffff7f91809000, size 16384)ÿ

    last unloaded kext at 27712928733457: com.apple.driver.DiskImages.KernelBacked     344 (addr 0xffffff7f917dd000, size 73728)ÿ

    loaded kexts:ÿ

    com.intego.iokit.VirusBarrierX6Service     10.6.18ÿ

    com.intego.iokit.VBX6NKE     1ÿ

    com.intego.iokit.BehavioralKext     1ÿ

    com.intego.kext.VirusBarrier.AppBarrierKPI     10.6.18ÿ

    foo.tap     1.0ÿ

    com.intego.kext.VirusBarrierKPI     10.6.18ÿ

    com.silex.driver.sxuptp     1.5.1ÿ

    com.logmein.driver.LogMeInSoundDriver     1.0.0ÿ

    com.apple.filesystems.afpfs     10.0ÿ

    com.apple.nke.asp_tcp     7.0.0ÿ

    com.apple.filesystems.smbfs     1.8ÿ

    com.apple.driver.AppleBluetoothMultitouch     75.15ÿ

    com.apple.driver.AppleHWSensor     1.9.5d0ÿ

    com.apple.filesystems.autofs     3.0ÿ

    com.apple.driver.AudioAUUC     1.60ÿ

    com.apple.driver.AppleUpstreamUserClient     3.5.10ÿ

    com.apple.iokit.IOUserEthernet     1.0.0d1ÿ

    com.apple.driver.AppleMikeyHIDDriver     122ÿ

    com.apple.driver.AGPM     100.12.69ÿ

    com.apple.kext.AMDFramebuffer     8.0.0ÿ

    com.apple.iokit.IOBluetoothSerialManager     4.0.9f33ÿ

    com.apple.driver.AppleMikeyDriver     2.3.1f2ÿ

    com.apple.driver.AppleHDA     2.3.1f2ÿ

    com.apple.AMDRadeonAccelerator     1.0.0ÿ

    com.apple.driver.AppleIntelHD3000Graphics     8.0.0ÿ

    com.apple.driver.AppleBacklight     170.2.3ÿ

    com.apple.Dont_Steal_Mac_OS_X     7.0.0ÿ

    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport     4.0.9f33ÿ

    com.apple.iokit.AppleBCM5701Ethernet     3.2.5b3ÿ

    com.apple.driver.AirPort.Atheros40     600.70.23ÿ

    com.apple.driver.ACPI_SMC_PlatformPlugin     1.0.0ÿ

    com.apple.driver.AppleSMCPDRC     1.0.0ÿ

    com.apple.driver.AppleLPC     1.6.0ÿ

    com.apple.driver.AppleSMCLMU     2.0.2d0ÿ

    com.apple.driver.AppleIntelSNBGraphicsFB     8.0.0ÿ

    com.apple.driver.AppleMCCSControl     1.0.33ÿ

    com.apple.driver.ApplePolicyControl     3.2.11ÿ

    com.apple.driver.AppleIRController     320.15ÿ

    com.apple.driver.AppleUSBCardReader     3.1.0ÿ

    com.apple.iokit.SCSITaskUserClient     3.5.1ÿ

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless     1.0.0d1ÿ

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib     1.0.0d1ÿ

    com.apple.BootCache     34ÿ

    com.apple.driver.XsanFilter     404ÿ

    com.apple.iokit.IOAHCIBlockStorage     2.2.2ÿ

    com.apple.driver.AppleUSBHub     5.2.5ÿ

    com.apple.driver.AppleFWOHCI     4.9.6ÿ

    com.apple.driver.AppleUSBEHCI     5.4.0ÿ

    com.apple.driver.AppleAHCIPort     2.4.1ÿ

    com.apple.driver.AppleEFINVRAM     1.6.1ÿ

    com.apple.driver.AppleRTC     1.5ÿ

    com.apple.driver.AppleACPIButtons     1.6ÿ

    com.apple.driver.AppleHPET     1.7ÿ

    com.apple.driver.AppleSMBIOS     1.9ÿ

    com.apple.driver.AppleACPIEC     1.6ÿ

    com.apple.driver.AppleAPIC     1.6ÿ

    com.apple.driver.AppleIntelCPUPowerManagementClient     196.0.0ÿ

    com.apple.nke.applicationfirewall     4.0.39ÿ

    com.apple.security.quarantine     2ÿ

    com.apple.driver.AppleIntelCPUPowerManagement     196.0.0ÿ

    com.apple.security.SecureRemotePassword     1.0ÿ

    com.apple.driver.AppleBluetoothHIDKeyboard     165.5ÿ

    com.apple.driver.AppleHIDKeyboard     165.5ÿ

    com.apple.driver.IOBluetoothHIDDriver     4.0.9f33ÿ

    com.apple.driver.AppleMultitouchDriver     235.28ÿ

    com.apple.kext.triggers     1.0ÿ

    com.apple.iokit.IOSerialFamily     10.0.6ÿ

    com.apple.iokit.IOSurface     86.0.3ÿ

    com.apple.driver.DspFuncLib     2.3.1f2ÿ

    com.apple.iokit.IOAudioFamily     1.8.9fc10ÿ

    com.apple.kext.OSvKernDSPLib     1.6ÿ

    com.apple.iokit.IOAcceleratorFamily     19.0.26ÿ

    com.apple.driver.AppleBacklightExpert     1.0.4ÿ

    com.apple.iokit.IOBluetoothFamily     4.0.9f33ÿ

    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport     4.0.9f33ÿ

    com.apple.driver.AppleThunderboltEDMSink     1.1.8ÿ

    com.apple.driver.AppleThunderboltEDMSource     1.1.8ÿ

    com.apple.iokit.IOEthernetAVBController     1.0.2b1ÿ

    com.apple.iokit.IO80211Family     500.15ÿ

    com.apple.driver.AppleSMBusPCI     1.0.10d0ÿ

    com.apple.driver.IOPlatformPluginLegacy     1.0.0ÿ

    com.apple.driver.IOPlatformPluginFamily     5.2.0d16ÿ

    com.apple.iokit.IOFireWireIP     2.2.5ÿ

    com.apple.iokit.IONetworkingFamily     3.0ÿ

    com.apple.driver.AppleHDAController     2.3.1f2ÿ

    com.apple.iokit.IOHDAFamily     2.3.1f2ÿ

    com.apple.kext.AMD6000Controller     8.0.0ÿ

    com.apple.kext.AMDSupport     8.0.0ÿ

    com.apple.driver.AppleSMBusController     1.0.10d0ÿ

    com.apple.driver.AppleSMC     3.1.4d2ÿ

    com.apple.driver.AppleGraphicsControl     3.2.11ÿ

    com.apple.iokit.IONDRVSupport     2.3.5ÿ

    com.apple.iokit.IOGraphicsFamily     2.3.5ÿ

    com.apple.driver.AppleThunderboltDPOutAdapter     1.8.5ÿ

    com.apple.driver.AppleThunderboltDPInAdapter     1.8.5ÿ

    com.apple.driver.AppleThunderboltDPAdapterFamily     1.8.5ÿ

    com.apple.driver.AppleThunderboltPCIDownAdapter     1.2.5ÿ

    com.apple.iokit.IOUSBHIDDriver     5.2.5ÿ

    com.apple.iokit.IOSCSIBlockCommandsDevice     3.5.1ÿ

    com.apple.iokit.IOUSBMassStorageClass     3.5.0ÿ

    com.apple.driver.AppleUSBMergeNub     5.2.5ÿ

    com.apple.driver.AppleUSBComposite     5.2.5ÿ

    com.apple.iokit.IOSCSIMultimediaCommandsDevice     3.5.1ÿ

    com.apple.iokit.IOBDStorageFamily     1.7ÿ

    com.apple.iokit.IODVDStorageFamily     1.7.1ÿ

    com.apple.iokit.IOCDStorageFamily     1.7.1ÿ

    com.apple.iokit.IOAHCISerialATAPI     2.5.0ÿ

    com.apple.iokit.IOSCSIArchitectureModelFamily     3.5.1ÿ

    com.apple.iokit.IOUSBUserClient     5.2.5ÿ

    com.apple.driver.AppleThunderboltNHI     1.6.0ÿ

    com.apple.iokit.IOThunderboltFamily     2.1.1ÿ

    com.apple.iokit.IOFireWireFamily     4.5.5ÿ

    com.apple.iokit.IOAHCIFamily     2.2.1ÿ

    com.apple.iokit.IOUSBFamily     5.4.0ÿ

    com.apple.driver.AppleEFIRuntime     1.6.1ÿ

    com.apple.iokit.IOHIDFamily     1.8.0ÿ

    com.apple.iokit.IOSMBusFamily     1.1ÿ

    com.apple.security.sandbox     220ÿ

    com.apple.kext.AppleMatch     1.0.0d1ÿ

    com.apple.security.TMSafetyNet     7ÿ

    com.apple.driver.DiskImages     344ÿ

    com.apple.iokit.IOStorageFamily     1.8ÿ

    com.apple.driver.AppleKeyStore     28.21ÿ

    com.apple.driver.AppleACPIPlatform     1.6ÿ

    com.apple.iokit.IOPCIFamily     2.7.2ÿ

    com.apple.iokit.IOACPIFamily     1.4ÿ

    com.apple.kec.corecrypto     1.0ÿ

    System Profile:ÿ

    Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f2ÿ

    Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MBÿ

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020ÿ

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020ÿ

    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020ÿ

    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020ÿ

    AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2Pÿ

    Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial portsÿ

    Network Service: Ethernet, Ethernet, en0ÿ

    Network Service: Wi-Fi, AirPort, en1ÿ

    Serial ATA Device: Hitachi HDS723020BLA642, 2 TBÿ

    Serial ATA Device: APPLE SSD TS256C, 251 GBÿ

    Serial ATA Device: OPTIARC DVD RW AD-5690Hÿ

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3ÿ

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2ÿ

    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4ÿ

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 5ÿ

    USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2ÿ

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4ÿ

    USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3ÿ

  • 4. Re: disnoted causing iMac to restart daily! HELP!!
    Linc Davis Level 10 Level 10 (117,895 points)

    Any or all of the following third-party system modifications may be contributing to your problem:

     

    VirusBarrier

    OpenVPN client (?)

    SX-Virtual Link

    LogMeIn

     

    If the panic is recurrent, I suggest you uninstall them, one at a time, according to the developers' instructions, to see whether you can identify which one is at fault. A conflict between modifications may be involved. Reboot and test after each uninstallation. Start with "VirusBarrier," which is the only one of the modifications that's completely useless.

     

    Back up all data before making any changes.