1 Reply Latest reply: Jan 19, 2013 4:34 AM by Steve Taylor1
jhix1 Level 1 Level 1 (0 points)

Sometimes I can import CDs to iTunes, other times it gives me a box with the message 'The file "xxxxxxxx" couldn't be converted. You don't have write access for your iTunes Media folder or a folder within it.  To change permissions, select your iTunes Media folder in the Finder, and choose File > Get Info.''  So I have gone to the Media folder and the only other folder in there, done the File>Get Info and changed permissions to Read and Write. Still doesn't resolve it.  Sometimes I can import and sometimes I can't. Have a whole stack I want to listen to on my iPhone but can't. 

Please help.


iMac, OS X Mountain Lion (10.8.1)
  • 1. Re: Sometimes I can import CDs to iTunes, other times it gives me a box with the message 'The file "xxxxxxxx" couldn't be converted.'  So I have gone to the Media folder and File>Get Info and changed permissions to Read and Write. Still doesn't resolve it
    Steve Taylor1 Level 5 Level 5 (4,660 points)

    From another thread

     

    http://support.apple.com/kb/TS1277

     

    Mac OS X

     

    1. Log in to your computer using an administrator account.
    2. In the Finder, choose Go to Folder from the Go menu.
    3. Type: "/Users" (without quotes) and click Go.

    If the Shared folder exists

    1. Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
    2. Depending on which version of Mac OS X you have, this step will vary. When entering the command, make sure to use a capital R:
      • On Mac OS X v10.5.8 and earlier, type:sudo chmod -R 777 /Users/Shared
      • On Mac OS X v10.6 or later, type:sudo chmod -R 1777 /Users/Shared
    3. Press Return.
    4. Quit Terminal.

    If the Shared folder does not existThe following steps will recreate the Shared folder if it is missing and ensure that it has been assigned using the correct permissions.

    1. Open Terminal (found in /Applications/Utilities).Warning: This step involves modifying permission settings by entering commands in the Terminal application. Users unfamiliar with Terminal and UNIX-like environments should proceed with caution. The entry of incorrect commands may result in data loss or unusable system software. Improper alteration of permissions can result in reduced system security or exposure of private data. This option requires a non-blank admin password.
    2. Type or copy and paste the following command into the Terminal window:sudo mkdir -p /Users/Shared/
    3. Press Return.
    4. Enter your administrator account password when prompted, then press Return.
    5. Depending on which version of Mac OS X you have, this step will vary:
      • On Mac OS X v10.5.8 and earlier, type:sudo chmod 777 /Users/Shared
      • On Mac OS X v10.6 or later, type:sudo chmod 1777 /Users/Shared
    6. Press Return.
    7. Quit Terminal.