1 Reply Latest reply: Jan 19, 2013 5:33 AM by stedman1
D0ug Level 1 Level 1 (0 points)

Ever since I upgraded to Mountain Lion my Canon MP830 scanner doesn't work. The driver on the Apple web site says that it only supports printer, not scanner. On Canon's web site they say both are supported but when I download the driver and install it still does not work.

 

I have this problem previously when I updated to lion from Snow Leopard however I cannot remember how I fixed it.

 

Doug

  • stedman1 Level 9 Level 9 (63,455 points)

    Hi Doug. After seeing your post, I decided to check my MP830. As you state it did not work. I then checked the Canon Canada site and found this driver After downloading it, the scanner does work, although on the first attempt, the menu selection buttons along the bottom of the scanner screen were grayed out. Subsequent tries, all work correctly, as shown below.

     

    Screen Shot 2013-01-19 at 9.57.46 AM.png

     

    Stedman