1 Reply Latest reply: Jan 19, 2013 9:44 AM by mende1
Jassos4 Level 1 Level 1 (0 points)

i recently bought this computer from a rent a center and all the previous owners information is still on it. i logged off of eveything i could. but still cant seem to change the administrator password becuase i dont know the password. can someone please help me to change that.

  • mende1 Level 10 Level 10 (90,800 points)

    Welcome to the Apple Support Communities


    To reset the password > http://support.apple.com/kb/HT1212


    If you are using OS X Lion or Mountain Lion > http://discussions.apple.com/docs/DOC-4101


    After resetting the password, I recommend you to create a new user with your data and delete the old one. To do it, go to System Preferences > Users & Groups, and press + button to create an administrator user. Then, go to  > Log Out, log in the new user, open System Preferences > Users & Groups, and delete the old user