a.gandi

Q: I cannot review apps on my iPad 2

I tried countless times to review apps but every single time - after I rates, inserted a title and wrote the review - I click on send, nothing changes: my review doesn't appear in the section and when I click on the "Add review" button again my review is still here.

I don't know what else to do.

iPad 2, iOS 6.0.1

Posted on Jan 19, 2013 10:20 AM

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Q: I cannot review apps on my iPad 2

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  • by XFox,

    XFox XFox Aug 5, 2013 8:09 PM in response to a.gandi
    Level 1 (90 points)
    Aug 5, 2013 8:09 PM in response to a.gandi

    Are you referring to an app in the Mac App Store or in the (iOS) App Store?

    I didn't find it in the Mac App Store, could you please provide a direct link to the app?

  • by Rick from Vancouver,

    Rick from Vancouver Rick from Vancouver Sep 9, 2013 12:02 PM in response to a.gandi
    Level 1 (0 points)
    Sep 9, 2013 12:02 PM in response to a.gandi

    It happened to me too. I tried adding my review on iPad from the App Store today. I am on iPad 2 (6.1.3 IOS).

     

    I ended up going to my PC to try to submit it there, and noticed "write a review" was greyed out. I clicked on it and lo and behold my review was sitting there. I edited it and clicked submit and nothing happened. I finally clicked cancel. When I tried to write a review again, the content was gone.

     

    I went back to iPad 2 and resubmitted it there. Nothing happened after I hit submit and the dialogue window closed. I have no idea where my review is.

  • by XFox,

    XFox XFox Sep 9, 2013 7:11 PM in response to XFox
    Level 1 (90 points)
    Sep 9, 2013 7:11 PM in response to XFox

    XFox wrote:

     

    Are you referring to an app in the Mac App Store or in the (iOS) App Store?

    I didn't find it in the Mac App Store, could you please provide a direct link to the app?

     

    I've just realized that I posted in the wrong topic (this is the topic I wanted to reply to), sorry for the noise.

  • by XFox,

    XFox XFox Sep 9, 2013 7:15 PM in response to Rick from Vancouver
    Level 1 (90 points)
    Sep 9, 2013 7:15 PM in response to Rick from Vancouver

    Rick from Vancouver wrote:

     

    I went back to iPad 2 and resubmitted it there. Nothing happened after I hit submit and the dialogue window closed. I have no idea where my review is.

     

    Please note that usually reviews are not displayed immediately because they are reviewed first.

  • by Rick from Vancouver,

    Rick from Vancouver Rick from Vancouver Sep 9, 2013 7:42 PM in response to XFox
    Level 1 (0 points)
    Sep 9, 2013 7:42 PM in response to XFox

    I knew that about 15 minutes into the problem, but it doesn't excuse the fact that I spent about 30 minutes trying to get the review to submit on two devices. My iPad asked me to sign in several times, and at no time did it give me any clue about what was happening. The login messages were sometimes different. Finally it threw an error that said try again later.

     

    So I went to my PC and went through the steps on the website to submit a review for the same app. It was technically "later." There I found roughly the same confusion. No way to know what was happening. First, I  submitted it and nothing happened. The dialogue window didn't even close. I hit cancel and went back to my iPad.

     

    Then I came on here and I saw about a dozen other questions about the same issue dating back to 2011!  I couldn't figure out if the situation was ever resolved.

     

    And I still don't know whether I successfully submitted my review anywhere.

  • by XFox,

    XFox XFox Sep 10, 2013 5:08 AM in response to Rick from Vancouver
    Level 1 (90 points)
    Sep 10, 2013 5:08 AM in response to Rick from Vancouver

    When you click on (or touch) "write a review" and see that your review is already in the form, it means that it has already been successfully submitted and it's waiting for approval. When you re-submit the form, you are sending a new version of your review.

  • by Rick from Vancouver,

    Rick from Vancouver Rick from Vancouver Sep 10, 2013 7:51 AM in response to XFox
    Level 1 (0 points)
    Sep 10, 2013 7:51 AM in response to XFox

    Well, all I can do is hope at this stage because I am not going to go back in and check and risk another round of never ending sign-in requests.

  • by Appletami,

    Appletami Appletami Nov 26, 2013 8:09 AM in response to Rick from Vancouver
    Level 1 (0 points)
    Nov 26, 2013 8:09 AM in response to Rick from Vancouver

    I'm sure they review it before it's uploaded.

  • by Rick from Vancouver,

    Rick from Vancouver Rick from Vancouver Nov 26, 2013 2:10 PM in response to Appletami
    Level 1 (0 points)
    Nov 26, 2013 2:10 PM in response to Appletami

    Right, I figured that out when I experienced the problem, but again there was no way to know that immediately. The dialogue window is missing that piece of crucial information. It should tell you your post is being reviewed or something else that would hint about the fact that it won't post immediately. Would have save me 30 minutes.

  • by James Mitchell1,

    James Mitchell1 James Mitchell1 Feb 13, 2014 10:32 AM in response to a.gandi
    Level 1 (0 points)
    Feb 13, 2014 10:32 AM in response to a.gandi

    Still the same. Reviews from an ipad never get sent.  Forget all the people saying they are reviewed and will show up later. That is not the case.  Those people need to try from an ipad not just give us what should happen.  We know what should happen!   If you log into App Store from a computer your review will still be there and clicking on send completes the process.  

  • by XFox,

    XFox XFox Feb 13, 2014 7:40 PM in response to James Mitchell1
    Level 1 (90 points)
    Feb 13, 2014 7:40 PM in response to James Mitchell1

    Please contact the iTunes Store support and open a ticket:

    Get Support --> iTunes --> iTunes Store --> Other iTunes Store Topics --> The topic is not listed.

  • by BrianM36,

    BrianM36 BrianM36 Mar 30, 2014 12:10 PM in response to a.gandi
    Level 1 (0 points)
    Mar 30, 2014 12:10 PM in response to a.gandi

    I currently have the same problem on iOS 7.1 on 4th generation iPad. This is happening over a period of weeks and multiple apps that I cannot submit reviews for.  I can go back in the "write review" of the app and the info is still populated and hit submit again but it does not work.  There is also nothing inappropriate in my reviews either.

  • by a.gandi,

    a.gandi a.gandi Apr 17, 2014 7:11 AM in response to XFox
    Level 1 (0 points)
    Apr 17, 2014 7:11 AM in response to XFox

    It's not iTunes, it's the App Store; anyway, I tried both supports...several times, on both phone and online support.

     

    1) They faked to not understand the question.

    2) They ignored my request.

    3) They asked me to pay for premium support.

  • by mesho_vancouver,

    mesho_vancouver mesho_vancouver Sep 15, 2014 8:34 PM in response to a.gandi
    Level 1 (5 points)
    Sep 15, 2014 8:34 PM in response to a.gandi

    CHECK your apple ID, i think some else is using tour account.