1 Reply Latest reply: Jan 19, 2013 11:06 AM by King_Penguin
coleadam Level 1 Level 1

my ipod touch locked after several attempts with the wrong password. how do i reset the password.

  • King_Penguin Level 10 Level 10

    If it's showing the disabled screen due to too many incorrect passcode attempts then you will need to connect it to the computer that you normally sync to and you should then be able to reset the iPod and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the iPod into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808


    If you do it via a different computer then :

    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.