HT201420: If you get an alert about the SIM card in your iPhone

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Aprilparker36

Q: My iPhone 5 will not let me do anything. It says no sim. I have tried turning it off and back on and I checked the sim card. I don't want to lose all my data by restoring so what can I do?

I need help my iPhone 5 will not let me call out or connect to Internet. It says no sim. I have tried turning it off and on and that doesn't work. I have checked the sim card but it still says the same thing. I have only had the phone for a week. I don't want to lose all my data so what should I do?

iPhone 5

Posted on Jan 19, 2013 1:09 PM

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Q: My iPhone 5 will not let me do anything. It says no sim. I have tried turning it off and back on and I checked the sim card. I don ... more

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  • by modular747,

    modular747 modular747 Jan 19, 2013 1:12 PM in response to Aprilparker36
    Level 6 (19,329 points)
    iPad
    Jan 19, 2013 1:12 PM in response to Aprilparker36

    Was this phone hacked to unlock it from its original carrier.  Did you recently update the iOS?

  • by AtomicTrifle,

    AtomicTrifle AtomicTrifle Jun 1, 2013 11:04 AM in response to Aprilparker36
    Level 1 (0 points)
    Jun 1, 2013 11:04 AM in response to Aprilparker36

    I have just created this account to tell you that nothing would change if you restored your phone.

     

    The first NO SIM nuisance happened just a week ago. Nothing had been done to the phone before that. I pressed HOME + POWER buttons to restart the phone and SIM card was successfully recognized as if nothing had happened. Then I had a lucky week, not reminded of this issue at all.

     

    Today, however, the same problem keeps annoying me. I've used the same method to heal the phone but all I have done seems more like a placebo. So I tried the ultimate solution, restroing it in iTunes.

     

    Ridicuously, the moment I finished basic setup on the newly restored phone, the same NO SIM CARD INSTALLED message poped up.

     

    So IMO, it's not what you should do to erase and restore your phone.

     

    Plus, I called my native carrier and they said no such problems have been submitted. And since my nano SIM card is quite new (three months old), I'm not going to replace it.

     

    I googled this problem and found something on a Hong Kong webpage. The author of that thread points out that there is a flaw in the SIM card tray that prevents the phone from successfully recognizing SIM cards.

     

    And I really hope Apple could probe into this issue and give official solutions other than restarting / restoring the phone like an idiot.