OS 10.7.5, iTunes 11.0.1, and iOS 6.0.2 ... everything is updated, but iTunes won't read iPhone 5 or iPad as devices. Syncing was easy before recent iTunes update. Suggestions?
Are you using the correct cables. iPod cables look similar, but are not, as they are 1.1 USB cables, where your iPhone and iPad require a 2.0 USB cable.
Also, make sure you are not plugging your USB cable into a Hub or keyboard USB port, but one directly on the computer.
You may want to reset the USB ports, by resetting the SMC and PRAM
HT1411 - Apple Portables: Resetting the System Management Controller (SMC)
HT1379 About NVRAM and PRAM - http://support.apple.com/kb/HT1379.
I am using the Lightning cable which came with my iPhone. I assume that it is a USB 2.0 cable. Have tried three different USB ports, all on the computer itself.
Will try SMC and PRAM resets. Thanks.
I took my iPhone and Macbook pro to the genius bar for this problem. When they used their cables, it synced flawlessly, I realized that they changed the way it looks when devices sync into iTunes. There's no icon on the desktop, and there's no evidence that the device connected, except for a new button on the top next to iTunes Store thats hard to spot.
I admit, I'm not as familiar with Apple devices, but I know what it looks like when an iPhone syncs with the previous iTunes. Is it possible you're just missing the icon in the new layout?
OS 10.7.5, iTunes 11.0.1, and iOS 6.0.2 ... everything is updated, but iTunes won't read iPhone 5 or iPad. Suggestions?
