ipod will not re-activate

For Christmas I got a brand new iPhone 5 and I love it. I have been neglecting my old iPod touch 4th Gen. and I thought I would put some movies on it for a long car/plane ride. When I turned the iPod on it had my wallpaper and passcode still there but when I "Slide to Unlock" it brings me to a screen that looks like the one you get when you first buy it. The real problem is that it will not connect to any wifi or iTunes so I can't use it.


Please help.🙂

iPod touch

Posted on Jan 19, 2013 4:59 PM

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1 reply

Jan 19, 2013 5:04 PM in response to berrste

First, try a system reset. It cures many ills and it's quick, easy and harmless...

Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.


If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."


At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.


If you're unable to do the Restore, go into Recovery Mode per the instructions here.

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ipod will not re-activate

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