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Error message in System Prefs > Screen Saver/Desktop

: When I try to open Screen Saver or Desktop Prefs, I get "There was a problem connecting to the server 'iDisk.mac.com'". I have a new MacBook Pro with Mountain Lion. How can I change the prefs, and stop getting the annoying message that again pops up as soon as I click "OK"?

Posted on Jan 19, 2013 7:48 PM

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22 replies

Jan 21, 2013 2:10 PM in response to frankwa

Quit System Preferences if it's running. In the Finder, hold down the option key and select

Go Library

from the menu bar. From the Library folder, delete the following item, if it exists:


Caches/com.apple.systempreferences


and move the following item to the Desktop:


Preferences/com.apple.desktop.plist


Launch System Preferences and test. If you still have the issue, put the item on the Desktop back where it came from and post again. Otherwise, delete the item.

Jan 21, 2013 5:13 PM in response to frankwa

Triple-click anywhere in the line below to select it:


grep -R idisk ~/L*/Preferences


Copy the selected text to the Clipboard (command-C).


Launch the Terminal application in any of the following ways:


☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)


☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.


☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.


Paste (command-V) into the Terminal window.


The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.


Post any lines of output that appear below what you entered — the text, please, not a screenshot.


If any personal information appears in the output, anonymize before posting, but don’t remove the context.

Error message in System Prefs > Screen Saver/Desktop

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