on vient de me facturer 44,99 euros sur un acht integre sur une appliaction gratuite je demende le remboursement en fesant signaler le probleme mais il me redirige vers le site apple que faire ??help!!!

on vient de me facturer 44,99 euros sur un achat integre sur une appliaction gratuite je demende le remboursement en fesant signaler le probleme mais il me redirige vers le site apple que faire ??help!!!

Posted on Jan 20, 2013 3:58 AM

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2 replies

Jan 20, 2013 4:29 AM in response to mathieuhelpme

The app may have been free to download, but some then allow you to make in-app purchases for extra features.


All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption


If you don't want to be able to make in-app purchases then you can turn them off on your device via Settings > General > Restrictions > In-App Purchases 'off'.

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on vient de me facturer 44,99 euros sur un acht integre sur une appliaction gratuite je demende le remboursement en fesant signaler le probleme mais il me redirige vers le site apple que faire ??help!!!

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