HT2506: Mac Basics: Preview app views and edits images and PDFs
Learn about Mac Basics: Preview app views and edits images and PDFs
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All replies
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Helpful answers
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Apr 5, 2013 12:41 AM in response to George the Dogby Mr Z. Zaini,★Helpfulhttp://support.apple.com/kb/HT2963?viewlocale=en_US&locale=en_US
i hv solved my problem. this will do
jz follow the instruction at the link above. my mbp started giving problem after i upgraded it from OS Leopard to OS Lion.
Let my summarize what i've done to make it work
1. Go to Disk Utility application. if u never knew bout this app jz find it in Spotlight
2. Select your Mac OS X startup volume in the column on the left of the Disk Utility window.
3. Click the First Aid tab.
4. Click the Repair Disk Permissions button.
it may take few minutes to complete. it's working fine with my mbp
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Jun 1, 2013 12:01 PM in response to Mr Z. Zainiby Stevie.G61,I have the same problem but it is an external drive.
Oddly jpeg files will open initially but if I stay on the drive for any length of time I get the error message "The file waterhouse.jpeg couldn't be opened because you don't have permission to view it."
Following the instructions above is of no use as the 'Verify Disk Permissions' & 'Repair Disks Permissions' buttons are greyed out and therefore unselectable. The 'Verify / Repair Disk' buttons work but running them has not remedied the situation.
Can anyone assist? Cheers.
Mac Mini, Mac OSX 10.7.5
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Jun 1, 2013 5:36 PM in response to Stevie.G61by ds store,Select the external drive icon, then from the Finder menu > Get Info and find and check "Ignore ownership on this volume."
Basically everyone will own the files on the drive now, not to be used with backup drives or clones.
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Dec 5, 2013 7:20 AM in response to George the Dogby shobbhit,★HelpfulBack up all data. Quit Preview if it's running.
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, delete the following items, if they exist:
- Caches/com.apple.Preview
- Containers/com.apple.Preview
- Preferences/com.apple.Preview.LSSharedFileList.plist
- Preferences/com.apple.Preview.SandboxedPersistentURLs.LSSharedFileList.plist
- Saved Application State/com.apple.Preview.savedState
Launch the application and test.
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Oct 19, 2014 10:15 PM in response to George the Dogby ahhcapella,I had this problem too. I couldn't open several jpegs in Preview (tho they opened fine in Photoshop) and got that annoying "you don't have permission to view it" message for all of them. I followed the advice of "Mr Z. Zaini," and ran Disk Utility to repair disk permissions. The only difference was, I ran it from Recovery Mode by restarting and holding down command+R. (In Recovery Mode or "Recovery HD," you're actually booting from a partition on your hard drive, while your Startup volume is unmounted.) I really didn't see how repairing permissions on my Startup drive would work, since the jpegs in question were on a different drive…but it worked for me. I like it when the first solution tried is the one that works!
Early 2008 Mac Pro, OS X Lion 10.7.5
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Dec 31, 2014 7:46 AM in response to ahhcapellaby gfwb44013,Thanks for that info, it worked on powerbook retina when nothing else would. I've been working around it since converting to Yosemite.
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Nov 3, 2015 3:13 PM in response to shobbhitby paulrmc,Kudos and thanks! This worked perfectly on El Capitan 10.11.1 and was definitely THE solution to my issue (and I guess of most if not all people here). The repair permissions command has been removed from Disk Utility BTW, but before under Yosemite it didn't solve my issue.
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Dec 21, 2015 3:58 PM in response to shobbhitby Tim.Leonard,Deleting plists and the other files had no effect for me. Running Disk Utility's First Aid did fix the problem (though I can't say whether it's a permanent fix).
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Feb 14, 2016 10:54 AM in response to Mr Z. Zainiby mnfielder,This worked perfectly! It was easy and quick fix. Thank you for sharing!
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Apr 21, 2016 9:06 PM in response to mnfielderby Tepper79,I recently had this problem and I realized what is causing it but not how to fix it. I currently use Font Explorer to activate my fonts. Last week while activating some I had an issue with a font. I tried to load it with Font Book and it worked... but that is when I began to get these "permission messages when trying to open anything in the preview. Like everyone above I can open these in photoshop but not preview. I went to the Genius bar and they had to manually change some permissions in the back, so I could not see how they did that. Unfortunately it also signed me out of everything I had stored and I lost all my application presets. Had to reset mail and iCloud. In the process it signed me out of Font Explorer. I do not recall the password and the Font Explorer customer support are giving me the run around. So today while my computer was almost back to normal I tried to load a new font in Font Book... Permissions are back off! So frustrating.
I ran disk utility about 4 times. I am running El Capitan 10.11.4. I tried disk utility from the recovery mode. I have searched up and down online for a means to fix this but still nothing. I do not have the options in this OS to click verify disk permissions nor repair them. I don't know what to do. Please send help.
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Apr 22, 2016 6:15 PM in response to Mr Z. Zainiby zupe',Thank you for our time and expertise. So nice to get a working solution.
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Apr 22, 2016 6:31 PM in response to Mr Z. Zainiby Tepper79,I recently had this problem and I realized what is causing it but not how to fix it. I currently use Font Explorer to activate my fonts. Last week while activating some I had an issue with a font. I tried to load it with Font Book and it worked... but that is when I began to get these "permission messages when trying to open anything in the preview. Like everyone above I can open these in photoshop but not preview. I went to the Genius bar and they had to manually change some permissions in the back, so I could not see how they did that. Unfortunately it also signed me out of everything I had stored and I lost all my application presets. Had to reset mail and iCloud. In the process it signed me out of Font Explorer. I do not recall the password and the Font Explorer customer support are giving me the run around. So today while my computer was almost back to normal I tried to load a new font in Font Book... Permissions are back off! So frustrating.
I ran disk utility about 4 times. I am running El Capitan 10.11.4. I tried disk utility from the recovery mode. I have searched up and down online for a means to fix this but still nothing. I do not have the options in this OS to click verify disk permissions nor repair them. I don't know what to do. Please send help.
