10 Replies Latest reply: Jan 31, 2014 5:04 PM by Barney-15E
jlhoop Level 1 Level 1 (0 points)

Using Mountain Lion on Imac. Cannot send or receive emails in an imap account. It is set exaclty as an account on my ipad where those settings work. Unable to solve


MacBook Pro, Mac OS X (10.6.8)
  • jlhoop Level 1 Level 1 (0 points)

    Had already gone through all of that and it still does not work. Saw some posts an keychain problems after moving to lion. Will try that. Thanks for your suggestion

  • Csound1 Level 8 Level 8 (44,765 points)

    jlhoop wrote:

     

    Using Mountain Lion on Imac. Cannot send or receive emails in an imap account. It is set exaclty as an account on my ipad where those settings work. Unable to solve

    Who is the email provider.

  • jlhoop Level 1 Level 1 (0 points)

    Go Daddy

  • Barney-15E Level 8 Level 8 (43,295 points)

    There are a few threads here on GoDaddy IMAP on the Mac.

    Not sure if there is resolution. Sounds like only some have problems, which makes it difficult to pinpoint the problem.

     

    I wouldn't consider matching settings between Mac and iPad/iPhone being necessarily correct. Two different systems. Just because Apple develops both doesn't imply they are the same, with same capabilities.

     

    When you add your account in Mail, does it set up automatically filling in outgoing and incoming servers for you?

    If so, try adding it manually. On the first page of adding an account, fill in the info, then hold down the option key and click Continue. You can then manually enter the details as per the GoDaddy instructions: http://support.godaddy.com/help/article/4874/using-apple-mail-with-your-email

  • jlhoop Level 1 Level 1 (0 points)

    Thanks I will try that when I get home.

  • joaniaz Level 1 Level 1 (0 points)

    Barney-15E

    I took note of the statement in your reply to jlhoop "On the first page of adding an account, fill in the info, then hold down the option key and click Continue. You can then manually enter the details as per the GoDaddy instructions.." Because if I could get to the option to change automatic selection of iMap, that would solve my issue. Where do I find "Continue"

    to click it. Is it a key on my keyboard (which)? Or should it show up in

    the dialogue box when I hold down the option key (it doesn't)?

  • Barney-15E Level 8 Level 8 (43,295 points)

    joaniaz wrote:

     

    Barney-15E

    I took note of the statement in your reply to jlhoop "On the first page of adding an account, fill in the info, then hold down the option key and click Continue. You can then manually enter the details as per the GoDaddy instructions.." Because if I could get to the option to change automatic selection of iMap, that would solve my issue. Where do I find "Continue"

    to click it. Is it a key on my keyboard (which)? Or should it show up in

    the dialogue box when I hold down the option key (it doesn't)?

    The button name has changed to Create, and when you hold down the Option key, it changes to Next.

    If you Add Other account in Internet Accounts, choose Mail account, then click Create. On the next sheet is where you enter the email address and password, then hold down Option and click "Next."

  • joaniaz Level 1 Level 1 (0 points)

    Thanks. Just found your reply. New to navigating in this community. Will try this out.

    This helped me and I don't know how to insert the yellow star icon

     

    Message was edited by: joaniaz

  • Barney-15E Level 8 Level 8 (43,295 points)

    joaniaz wrote:

     

    Thanks. Just found your reply. New to navigating in this community. Will try this out.

    This helped me and I don't know how to insert the yellow star icon

     

    Message was edited by: joaniaz

    You can't. Only the person who created the thread can mark posts as helpful or solved.