1 Reply Latest reply: Jan 20, 2013 1:50 PM by lllaass
Lilbeansmom Level 1 Level 1 (0 points)

My iPod 4th generation will not let me send a message. I tried sending a text and it froze. It automatically exited out of messages and back to the home page. When I tried to get back to it. It was a blank white screen! What do I do?


iPod touch
  • lllaass Level 10 Level 10 (157,910 points)

    iOS: Troubleshooting Messages

    Then try:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

      - Restore to factory settings/new iOS device