3 Replies Latest reply: Jan 20, 2013 9:09 PM by randers4
kathyb078 Level 1 Level 1

Hi there, Ive bought a new laptop and installed itunes onto it. But when I try to sync my iphone with it says that it will delete everything off my phone to add what is saved on ituines on my computer - which is nothing.  Ive been told that I need to manually sync to fix this problem but I can't work out how to do that either. Does anyone have any ideas??


iPhone 4S, iOS 6.0.2
Solved by randers4 on Jan 20, 2013 8:43 PM Solved

If you still have the old computer, copy the entire iTunes folder from your old computer to your new one using one of the methods outlined here: http://support.apple.com/kb/HT4527.  If you don't have your old computer, read here: Syncing to a "New" Computer or replacing a "crashed" Hard Drive.