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Waking After sleep

2991 Views 12 Replies Latest reply: Feb 4, 2013 11:11 AM by BDAqua RSS
Tarananda Calculating status...
Currently Being Moderated
Jan 20, 2013 8:49 PM

When the laptop is left for some time, it sleeps ( the screen goes blank). When I press the mouse the password screen appears. Till recently, I was able to type the password and wake the machine.

 

Now, when I type any key it just makes a beep sound and no key appears in the edit box for the password. If I press the ESCAPE key, then stars appear in the edit box. But, do anything, the characters don't appear. Then I keep the power button pressed for some time. Switch off the machine. Start the machine again.

 

Any help?

MacBook Air, OS X Mountain Lion (10.8.2)
  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Jan 21, 2013 12:31 PM (in response to Tarananda)

    Hi Tarananda,

     

    What happens if you hit enter when the "stars" appear?

     

    Bootup holding CMD+r, or the Option/alt key to boot from the Restore partition & use Disk Utility from there to Repair the Disk, then Repair Permissions.

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Jan 27, 2013 11:41 AM (in response to Tarananda)

    Hmmm, sounds like you setup Firmware password protection in Mac OS X ...

     

    http://support.apple.com/kb/HT1352

     

    It would block usage of all the startup keys, like C, N, T, D, CMD+s, CMD+Option+p+r, CMD +v, Option boot will show a lock, and Shift, as well as booting from anything but the Hard Drive.

     

    If that is the case, you need to take it to Apple to have it removed.

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Jan 28, 2013 11:06 AM (in response to Tarananda)

    Were you ever able to boot from the Restore Partition to Repair Disk & Permissions?

     

    Does holding alt key at bootup give you boot choices?

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Feb 2, 2013 11:31 AM (in response to Tarananda)

    Not sure, but...

     

    Try Apple's Express Lane...

     

     

    https://expresslane.apple.com/

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Feb 3, 2013 11:08 AM (in response to Tarananda)

    Disappointing to hear, maybe call them?

     

    Other countries...

    http://support.apple.com/kb/HE57

  • BDAqua Level 10 Level 10 (114,715 points)
    Currently Being Moderated
    Feb 4, 2013 11:11 AM (in response to Tarananda)

    Great work, thanks for the report!

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