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can anybody help have tried to restore my phone but error 3194 comes up saying unknown error anybodu got any advice

hi can anybody help me please have tried to restore phone but error3194 comes up

iPhone 3GS

Posted on Jan 21, 2013 2:22 AM

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1 reply

Jan 21, 2013 6:31 AM in response to pughsue

Unable to contact the iOS software update server gs.apple.com

Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:

  1. Install the latest version of iTunes.
  2. Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
  3. Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
  4. Try to restore from another known-good computer and network.
  5. If the errors persist on another computer, the device may need service.

http://support.apple.com/kb/TS3694#error3194

can anybody help have tried to restore my phone but error 3194 comes up saying unknown error anybodu got any advice

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