Refund

How do you get a refund for an accidental purchase?

iPhone 4, iOS 5.1.1

Posted on Jan 21, 2013 7:59 AM

Reply
3 replies

Sep 12, 2017 1:09 AM in response to Cncjedi

did anyone made a wrong order through apple ecommerce education store?


I'm a college student/ I was trying to purchase imac through my school's student store.

but this was my first time using it, I didn't know that school had to fund me for these orders.

When I first registered for education ecommerce store I was asked to pick a role.

I chose proposer(not a purchaser) and I placed a proposal and there was 'Add to cart' option was available for me.

I just added it to cart and checked out(using my personal credit card) and paid $1319 for myself.


and few days later I realized that I placed the wrong order and tried to get a refund.

but when I spoke representatives from Apple, they all said that they didn't charge me.

I emailed SSO help and they said they will forward my request to Apple accounts receivable team.

Did anyone have a similar experience with me and get a refund?

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