14 Replies Latest reply: Feb 5, 2013 5:00 PM by helpplz3
helpplz3 Level 1 Level 1

I'm a reformed Windows user and love my MacIntosh but is has been giving me problems lately.  It has slowed down extremely over the last few months.  From everything I've read this is NOT from malware.  I was beginning to think it was from me moving and it's location from the WiFi rounter being further than before but it isn't just when I'm on the web but also running applications.

 

Basically when i click on a window or a program to run, there is no response for 3-5 seconds, then I get the spinning rainbow wheel (for every request!). Then sometimes the window or program will open/run and sometimes nothing. I used to never see this spinning wheel thing - now it is all the time.  Closing all programs and rebooting doesn't help.  I've run Activity Monitor and rarely is there anything over 2-3% usage except for a Process name mds (30-40% momentarly) or Report Crash taking up 20% momentarly.  I have 8GB of RAM installed and have 5.66 of it free and ~800MB of it inactive.

 

I've run the Permissions Verify under Disk Utility and Repaired and Disk Permissions.  I have also Verified the Disk with the Verify Disk button and the S.M.A.R.T. status of the disk is "Verified."   I have a 2TB hard drive that is just over half full.

 

Not that I know what any of the above means - I have no computer background other than a user.  But it's to the point I don't even want to sit down to my comuter because I can't get anything accomplished in a reasonable period of time.  I've just followed the advice on other blogs here at this website before posting my problem that seems to not be able to be solved by me.

 

Any help is much appreciated!!!


iMac, Mac OS X (10.7.5)
Reply by rkaufmann87 on Jan 22, 2013 3:05 PM Helpful
helpplz3 wrote: No significant percentage suckers under CPU other than momentary reads where mds is 40% for about a second or report crash is 20% for about a second.  Is Apple Hardware Test included in the software already on the iMac or is it something I have to purchase? Thanks again!!!!!AHT comes with all Macs. To learn how to launch it please click Apple Hardware Test
Reply by rkaufmann87 on Feb 5, 2013 4:40 PM Helpful
Before you take another breath, BACKUP the system, the HDD is failing!

All replies

  • rkaufmann87 Level 9 Level 9

    Please click Activity Monitor to read System Memory and determine how much RAM is being used and follow the directions then post back with what you have found.

  • MichelPM Level 6 Level 6
    expertise.audio
    Audio

    Do you have any antivirus or hard drive "cleaner" installed?

  • helpplz3 Level 1 Level 1

    No antivirus or cleaner installed. From what I've read these aren't a problems for Macs.

  • helpplz3 Level 1 Level 1

    System Memory:

    Free: 5.12 GB

    Wired 643MB

    Active 1.15 GB

    Inactive 1.1 GB

    Used 2.88 GB

    VM Size: 200.88GB

    page ins: 1.79 GB

    Page outs: 0 bytes

    swap used: 0 bytes

    Total RAM 8 GB

     

    Seems to be getting worse.  Now none of the programs on my toolbar on the bottom of the screen will respond to being clicked on at all....

  • rkaufmann87 Level 9 Level 9

    In Activity Monitor check to see if you have any apps that are taking a lot of CPU power, click the System Memory tab then look on the upper left for a column called %CPU, it will look like the picture below, if you see any apps that are taking a lot, then you have a problem app that needs to be addressed. Check that the next time you notice a slowdown, otherwise my guess is your HD could be failing and should be checked with Apple Hardware Test (Extended Mode), run AHT at least 3 times back to back to see if any errors appear.

     

    Activity Monitor.jpg

  • WZZZ Level 6 Level 6
    expertise.macosx
    Mac OS X

    Sometimes this can be caused by a failing hard drive. Run the free demo of SMART Utility.

     

    http://www.volitans-software.com/smart_utility.php

  • helpplz3 Level 1 Level 1

    No significant percentage suckers under CPU other than momentary reads where mds is 40% for about a second or report crash is 20% for about a second.

     

    Is Apple Hardware Test included in the software already on the iMac or is it something I have to purchase?

     

    Thanks again!!!!!

  • MichelPM Level 6 Level 6
    expertise.audio
    Audio

    Hard drive "cleaning" apps are a BIG problem and should be avoided. These apps claim to do one thing,but cause other, more detrimental issues. Stay away from any apps claiming to clean up your hard drive!

    Especially, one called MacKeeper. Avoid this app like the plague!!!

  • rkaufmann87 Level 9 Level 9

    helpplz3 wrote:

     

    No significant percentage suckers under CPU other than momentary reads where mds is 40% for about a second or report crash is 20% for about a second.

     

    Is Apple Hardware Test included in the software already on the iMac or is it something I have to purchase?

     

    Thanks again!!!!!

    AHT comes with all Macs. To learn how to launch it please click Apple Hardware Test

  • Kalob Level 1 Level 1

    This type of symptom is best resolved by isolating it.

    You usually want to start with the least destructive method.

     

    Isolate User-specific from System-wide:

    I would start with creating a new Admin user account and testing the responsiveness within that environment. If things seem to respond adequately, then you may have a user-specific problem with your user account. If the same symptoms exist in the new user account, then you may have a system-wide issue with OS X (or other hardware components).

     

    Isolate User-specific issues:

    If a new user works fine, then you'll want to isolate what could be the source of the behavior within your user account. Generally, there are typical culprits such as Login Items and Startup Items. Go to System Preferences > Users & Groups > Login Items. Technically, you're not required to have anything listed in the Login Items box in order for the system to run correctly so consider removing all items from here that aren't needed. You could also try booting into Safe Mode (hold down the left SHIFT key during startup until you see a progress bar appear below the Apple logo on-screen). This will allow the OS to only run Apple software (all 3rd party software is disabled and the display will respond a little slower than normal, that's expected).

     

    Isolating System-wide issues:

    If an issues is reproducible in a new user account, there's a few steps to consider. If the problem is with a single application, Remove and reinstall it. If the issue is with overall system responsiveness, this can sometimes be the result of the security permissions set for the system files becoming unusable and needing to be repaired. If you've ever held the power button to turn off your Mac because it has become unresponsive, this can cause similar issues. Files and resources need to be closed appropriately and not suddenly cut-off. Repairing system-level files requires booting to the Recovery HD partition (hold OPTION during startup) and using Disk Utility from there to repair them.

  • helpplz3 Level 1 Level 1

    Finally found how to run AHT - came on disc drive that I had to locate.  Error report on extended test shows:

     

    4MOT/4/40000003:HDD-1220

     

    any ideas what that means???

     

    Thanks.

  • rkaufmann87 Level 9 Level 9

    Before you take another breath, BACKUP the system, the HDD is failing!

  • helpplz3 Level 1 Level 1

    JUst repeated the AHT extended test - same code except this time HDD-1226

     

    any help is appreciated.

  • helpplz3 Level 1 Level 1

    should already be backed up.  Have Time Machine on an external drive - last backed up earlier today.  Now what?  Call apple for replacement or pack it up and take it to their store?