My iPhone says, "37 items could not be synced. See iTunes for more information," but iTunes only shows me a gray exclamation point next to the title of my iPhone (no other exclamation points by playlists, music, photos, etc.). When I click on the exclamation point, a window pops up which says, "13 total problems," then it lists 13 .mov videos which are the wrong format...what about the other 24 items my iPhone says could not be synced?
I'd actually unsynced several photo albums in the effort to isolate the problem. When I try to sync a few smart photo albums, I can see the albums show up in gray on my iPhone during the sync, then 2 of 3 syncing albums disappear and my iPhone says 150 items could not be synced. When I check iTunes, the same thing as above happens: iTunes says only 26 items could not be synced (all videos). What about the other 124 items?
How do I access the entire information? Any ideas on how to get the photos to sync?
Message was edited by: perididdle1