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will not restore software

Hi there,

My ipod had to go into recovery, when it was just about finished it said that it was going to install software but it stopped instead and showed up on the screen "plug into itunes again". I have tried a few things that Apple have suggested but nothing has worked so far, Thanks kami

Windows XP

Posted on Jan 21, 2013 9:43 PM

Reply
1 reply

Jan 22, 2013 6:01 AM in response to kamix

Maybe:

Restore loop (being prompted to restore again after a restore successfully completes)

Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .


Next try placing in DFU mode and then restoring.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

Then try restoring on another computer.

Last, make an appointment at the Genius Bar of an Apple store.

Apple Retail Store - Genius Bar

will not restore software

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