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Can't set date and time, stuck on that screen. Also don't have ANY apps at all.

Whats up Apple? My Apple TV is only a few months old. Can't set the date and time and now have ZERO apps. All that shows is the "Computer" and "Settings" after staring at that spinning wheel for an hour and finally clicking menu.

AppleTV 2

Posted on Jan 21, 2013 10:11 PM

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Posted on Jan 22, 2013 2:19 AM

Assuming this is not the first time you have used your Apple TV


  1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
  2. Also try restarting the router.
  3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
  4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.


If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

3 replies
Question marked as Best reply

Jan 22, 2013 2:19 AM in response to pino1816

Assuming this is not the first time you have used your Apple TV


  1. You might try restarting the Apple TV by removing ALL the cables for 30 seconds.
  2. Also try restarting the router.
  3. If the problem persists, try a restore, you may want to try the previous procedures several times before doing this.
  4. If restoring from the Apple TV doesn't help, try restoring from iTunes using a USB cable.


If this is a new Apple TV, it may also be that your network router is not allowing access to the timeserver, check that your router allows access over port 123.

Can't set date and time, stuck on that screen. Also don't have ANY apps at all.

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