HT204266: Use the App Store on your iOS devices, Apple TV, or computer
Learn about Use the App Store on your iOS devices, Apple TV, or computer
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All replies
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Helpful answers
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Jan 22, 2013 12:31 AM in response to vikram vijby ckuan,Do a reset (Hold Sleep/Wake and Home buttons about 10 secs or more till Apple logo appears, ignore the Slide to Power Off that appears)
Note: You will not lose any data.
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Aug 19, 2013 8:10 AM in response to ckuanby Flpgn,Does this trick works on iPhone 5. On mine it just shows the slide to power off, at he end I have to cancel the operation with no results. what can I do?
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Aug 19, 2013 8:17 AM in response to Flpgnby ckuan,iPhone 5 warranty is stiil valid, make an appointment with tha Apple genius.
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Sep 21, 2013 10:53 PM in response to vikram vijby D P Me,if it doesnt work with other fixes:
to continue using the device, turn on asssistive touch in settings/general/accessability/assistive touch
tap the white dot in the corner, you can simulate the home button from there, i think there is a lock button there too.
To get to settings you need to have multitasking guestures on and do a 4 finger swipe.
try cleaning the button with a soft cloth, there might just be some dirt in there.
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Oct 1, 2013 7:50 AM in response to ckuanby Mand',Thanks ckuan. My (not even one year old) iphone 5's home button started playing up really badly yesterday - had to press very hard about 5 times everytime for it to do anything.
I just did a hard reset as per your suggestion and it seems to have fixed the issue - am a happy person again now!
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