an error occured while trying to add the selected printer Error:-9672

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Level 1

30 points

an error occured while trying to add the selected printer Error:-9672

I keep getting this message when trying to add my hp 5510 all in one (bonjour) to my printer list. It worked fine until i upgraded my hp all in one device manager and driver (because when printing wirelessly, printing would stop/stall in the middle of the print). Tried uninstalling the new version and tried everything but it seems like a problem with the driver HP all-in-one 3.2. This is the only driver that i can find..did everything from deleting all the com.apple.print files to downloading opensource drivers nothing seem to work to uninstalling, re-installing..Can anyone help?

Power Book G4 Mac OS X (10.4.6) 2 GB RAM, 128 MB VRAM

Posted on May 8, 2006 10:08 AM

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Answer 1

May 10, 2006 6:29 PM in response to Kurt Mclaren

I have the same problem with HP 5600 series All-in-one driver 3.2. I'm about ready to take it back.

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Answer 2

JMA1938

Level 1

8 points

May 20, 2006 11:56 AM in response to SpaceCowboy

I have the same problem with an HP 1410 all-in-one. It worked fine on the Airport Express until I contacted HP because I couldn't get the printer utilities to work. They sent me a new driver to download. I installed the new driver and the utilities now work fine -- but the printer won't work on Airport and gives this 9672 error. I contacted HP and they say that this printer does not have the software to work on a network, so forget it. So how come it worked before?

On another thread, people have gotten a 1210 a-i-o to work by downloading a new driver.

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Answer 3

Kurt Mclaren Author

Level 1

30 points

May 23, 2006 9:58 AM in response to JMA1938

I worked before because i was using an older version of the present driver and all-in-one software. But the printer would stop in the middle of printing (when printing wirelessly) so i tried to update the driver and the software...hence my present predicament.

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Answer 4

Kurt Mclaren Author

Level 1

30 points

May 23, 2006 3:55 PM in response to Kurt Mclaren

You can try this link: http://www.macosxhints.com/article.php?story=20030915050404405
I tried it and it didn't work, but i suspect that i know why it didn't. You need to have 'printer sharing' enabled in the firewall settings in 'sharing' of the system preferences. What worked for me was that i downloaded the 'HP Linux Inkjet Driver (HPIJS)' link plus the ghost script. Then i tried to add the printer in the 'printer and fax' setup of the system preferences. Then when prompted for device driver i searched under HP for my printer which was now the 'HP officejet 5500Foomatic/hpijs'. Then added it as a bonjour printer, and after enabling 'printer sharing' for my firewall setting it printed. Good luck! Its worth a try!....

Kurt

Power Book G4 Mac OS X (10.4.6)

Power Book G4 Mac OS X (10.4.6)

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Answer 5

Kurt Mclaren Author

Level 1

30 points

May 23, 2006 3:58 PM in response to Kurt Mclaren

Just to add, it will only print..scanning etc will only work when directly connected to printer

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