3 Replies Latest reply: Jan 24, 2013 10:19 AM by lllaass
Karthik6716 Level 1 Level 1

Iam using an iPod touch 4g. I occurring a problem with mic when I make FaceTime calls they can't here my voice but when I connected earphones of iPod ie without mic they can hear my voice need some help folks


iPod touch (4th generation), iOS 6.0.1
  • lllaass Level 10 Level 10

    Does the built-in mic work in the VoiceMemos app?

  • Karthik6716 Level 1 Level 1

    No it's not working for voice memos

  • lllaass Level 10 Level 10

    Try the following to ryle out a software problem:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Unsync all music and resync

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:                                 

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

     

    Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar