1 Reply Latest reply: Jan 22, 2013 9:14 AM by brad805
Ackley121 Level 1 (0 points)

My brand-new, never-used Apple USB power adapter does not work at all. Tried using multiple different plug outlets. Can it be replaced? I do have an active AppleCare+ plan.


Can i go into an Apple store to have it replaced for free? Please advise. Thanks.

iPhone 4S, iOS 5.1.1, Less than 6 months old.
  • brad805 Level 5 (7,340 points)

    The Wall Charger and everything that came in the iPhone box is covered by Warranty and the AppleCare+ Plan. Make Genius reservation, and take iPhone and the Power Adapter to Apple Store for resolution under Warranty. A replacement will be free.