Hello Apple Support Communities.
I have used iMessage as Google Talk client for 3 months, but the last 3 days, i can't access to Gtalk, and I obtain the following error message:
Could you please help me with this issue?
Thanks a lot!
MacBook Air, OS X Mountain Lion (10.8.2)
HI,
Just to be clear.
Messages is the App name. iMessages is the new part (Compared to iChat) that has been added to communicate with iOS devices using Apple IDs and iPhone Numbers and is an "Account" within the Messages App.
You are showing us a Picture of a Buddy list (The iChat Style Account type in Messages).
This means you are not using a Google Mail ID that happens to be your Apple ID as the iMessages account name. You have been clear you are using as a Jabber Client.
Can you login to Google Mail via a Web Browser and text chat from there ?
Do you use this ID in the Mail App and does it work there ?
8:43 PM Tuesday; January 22, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
HI,
Just to be clear.
Messages is the App name. iMessages is the new part (Compared to iChat) that has been added to communicate with iOS devices using Apple IDs and iPhone Numbers and is an "Account" within the Messages App.
You are showing us a Picture of a Buddy list (The iChat Style Account type in Messages).
This means you are not using a Google Mail ID that happens to be your Apple ID as the iMessages account name. You have been clear you are using as a Jabber Client.
Can you login to Google Mail via a Web Browser and text chat from there ?
Do you use this ID in the Mail App and does it work there ?
8:43 PM Tuesday; January 22, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
Ok, iMessages is working fine (I can communicate with iOS devices).
The problem is that my google talk account is not working with Message (the app). I can chat via a web browser, and I'm using the mail app for this account and it's working well.
I communicated well with my google talk account in the Messages app the fist two months, but suddenly it stops working.
Thanks a lot!
Rafael
HI,
In System Preferences > Mail, Contacts and Calendars is the Google ID enabled for Messages as well as the Mail App. ?
For the Points
8:16 PM Wednesday; January 23, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
Yes, i checked both and they're enabled.
Just for information, I have an additional Gmail account (just Mail); for this account the Messages are disabled.
Is there anything else to check?
Thanks a lot!
Rafael
Hi,
That does seem odd that a Web Browser can Login but Messages app cannot.
You are not trying both at the same time are you ?
In earlier version of iChat the Jabber priority could not be set and the default rating actually matched a Web Browser login which in turn booted the earlier Login Off line ignores the previous login and no messages arrive there.
I have heard of people having issues (mainly with Mail) about a sort of double Password set up on their Google accounts. (I am not sure of the phrase they use and couldn't find it ins quick look at my Google settings)
9:23 PM Wednesday; January 23, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
Hi Ralph.
Today I had to restart my computer in order to install an update.
When the computer started again, the problem "automatically solved itself", so I think it was a software bug (I always use the Sleep function).
Anyway, thanks very mutch for your help...
Greetings,
Rafael
HI,
I did not realise Sleep was involved.
This is a sort of "known Issue" where the Mac can restart up apps faster than it can re-establish the Internet and other network connections
It has been seen is several version of iChat.
8:47 PM Tuesday; January 29, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously
Lost Google Talk connection iMessages
