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Darcsoir

Q: I have accepted a friend and I still can't find them... Says location unavailable... But he can find me!

Please help

iPhone 4S, iOS 6.0.2, New

Posted on Jan 22, 2013 2:12 PM

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Q: I have accepted a friend and I still can't find them... Says location unavailable... But he can find me!

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  • Helpful answers

  • by randers4,

    randers4 randers4 Jan 22, 2013 2:31 PM in response to Darcsoir
    Level 9 (62,874 points)
    Jan 22, 2013 2:31 PM in response to Darcsoir

    Here are some things to check from http://support.apple.com/kb/TS4008:

     

    "No location available" label for friends

    This can occur if:

    • the date on the device being located is incorrect. This can be changed in Settings > General > Date & Time.
    • the device being located:
      • is turned off
      • is not connected to a data network (cellular or Wi-Fi)
      • has Hide From Followers turned on in the Find My Friends app
      • has Location Services turned off altogether in Settings > Location Services or has Location Services turned off specifically for Find My Friends in  Settings > Location Services > Find Friends
    • your friend is currently not signed in to the Find My Friends app on the device being located.
    • the device being located is currently in a country where Apple does not offer this feature. This feature may not be available in all countries due to technical limitations or local law.
  • by Darcsoir,

    Darcsoir Darcsoir Jan 22, 2013 9:39 PM in response to randers4
    Level 1 (0 points)
    Jan 22, 2013 9:39 PM in response to randers4

    Yup, tried all of that... Even tried removing app and re installing, remove friend and re add... Nothing is working..

  • by Thanar,

    Thanar Thanar Jul 12, 2013 10:55 AM in response to Darcsoir
    Level 2 (290 points)
    Jul 12, 2013 10:55 AM in response to Darcsoir

    Having the exact same problem; have 4 friends added, we're all at the same city, all of them can find me, I can find NONE!

  • by AndrewScott,

    AndrewScott AndrewScott Jul 19, 2013 8:09 PM in response to Darcsoir
    Level 1 (14 points)
    iPhone
    Jul 19, 2013 8:09 PM in response to Darcsoir

    I've been having the same problem with my son's iPhone. His phone was water damaged and subsequently replaced at an Apple Store. After restoring the data Find My Friends worked for him but not for me: he could see my location but on my devices his was "not available".

     

    I think this fixed it: on his iPhone I logged in to the Find My Phone app and then went to Me → Account → Active Device. It turned out his old device was selected on the list of his devices. (He had renamed his new iPhone after restoring the data so it was easy to notice.) I deleted the old iPhone from the list (swipe, "delete") and selected the new iPhone and instantly his located showed up on my iPhone.

     

    I hope something like this works for you. Check that the correct device is selected in your Find My Friends account.