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Problem with bank statements

I am having trouble viewing my bank statements from my credit union. Do I need to update my version of Safari or Adobe or update some other configuration?

MacBook Pro, Mac OS X (10.7.5)

Posted on Jan 22, 2013 3:55 PM

Reply
2 replies

Jan 22, 2013 7:12 PM in response to dvac01

Back up all data.


Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):


/Library/Internet Plug-ins


In the Finder, select

Go Go to Folder

from the menu bar, or press the key combination shift-command-G. Paste (command-V) into the text box that opens, then press return.

From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.

I've seen an unconfirmed report that the "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you might need to remove it as well, if applicable.

If you still have the issue, repeat with this line:


~/Library/Internet Plug-ins


If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Problem with bank statements

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