8 Replies Latest reply: Jan 28, 2013 9:17 PM by BDAqua
puffteach Level 1 Level 1 (0 points)

I have an eMac which is running OSX 10.4.11. I need to upgrade it to OSX 10.5 in order to run some new software. When I made the upgrade, my eMac seemed to work except that the spinning pinwheel appeared and won't go away. I can click on items in the dock but I can't do anything else. What did I do wrong in my installation?

eMac, Mac OS X (10.4.11)
  • BDAqua Level 10 Level 10 (121,200 points)

    Could be many things, we should start with this...


    "Try Disk Utility


    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."




    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.


    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)


    Any change?

  • Allan Jones Level 7 Level 7 (33,470 points)

    A few things to consider:


    1) Did you use a full retail install disk to install Leopard? Looks like this:



    The gray system install/restore disks from another Mac wont do a proper job


    2) How much free space on your hard drive did the installation leave? If you do the Archive & Install option, the old system folder is retained and that eats HD space. Highlight your hard drive icon on the desktop and then type command i to get this:


    volume_ get_info_box.png

    "Available" should be no less than 10-15 percent of "Capacity."


    3) How much RAM is installed? Leopard wants more than Tiger; 1GB RAM is the real-world minimum for Leopard. If you have a 1.25Ghz or 1.42gHz eMac, you can safely install up to 2GB RAM if you get the RAM from the right place.

  • jsmkcmo Level 1 Level 1 (0 points)

    If you have a 1.25Ghz or 1.42gHz eMac, you can safely install up to 2GB RAM if you get the RAM from the right place.



    I'm thinking about updating my eMac from 10.4.11 to 10.5 and the RAM from 1GB to 2GB. Where is the "right place" to get the RAM?


  • Allan Jones Level 7 Level 7 (33,470 points)

    BD linked to where I got mine. To make sure you can use 2GB RAM, do "About this Mac" to verify you have a 1.25 or 1.42Ghz processor.

  • puffteach Level 1 Level 1 (0 points)

    I tried steps 1-5 but had the same spinning wheel. Then I tried doing a safe boot. While in safe boot mode I did a software update and downloaded and installed the 10.5.8 combined upgrade. When the computer restarted I was rid of the spinning wheel and able to open most of the programs in my dock. I assumed that it was the software update that did the trick but after reading your post again I'm thinking that it might have been starting up in safe mode that did the needed repairs.  Thanks for your help.

  • puffteach Level 1 Level 1 (0 points)

    I installed 512 MB of ram (doubling the ram). I did not notice much of a difference in performance. I have an identical eMac sitting right next to the eMac I am working on and it still is significantly faster. Is there something I need to do after installing more ram? I clicked on About This Mac and the new ram is showing up (it now indicates that I have 1 GB of ram).

  • BDAqua Level 10 Level 10 (121,200 points)

    Yes. likely 65% the Safe boot, which also clears many Cache files, 35% the update... which replaces several system files with new ones!


    Great to hear.