Q: Trust profile installation error
Hi guys,
I'm facing an annoying problem when installing a trust profile (self-signed certificate) to use for Device Management.
I have a Mac mini with OS X Server (Mountain Lion) and a few iDevices (all of them on iOS version 6.0.2) to enroll in profile management.
The first few weeks, everything was working fine.
I could enroll the devices, and all profile changes were immediatly pushed to the iDevices.
But then I had a problem with Open Directory and eventually, I ended up reinstalling OSX and server from scratch.
I removed the trust profile and all other profiles that were pushed to the devices, because of the new setup (I wanted a fresh start).
Now, when I want to re-install the new Trust profile (from the /mydevices-page), I get the following error on the iDevice: "Profile installation failed": The certificate "(null)" could not be imported.
At first I thought that there was something wrong on the server (certificate, Open Directory, who knows...), but everything checks out just fine.
Then I took another device that wasn't enrolled before, and miracle: I can enroll just fine..
Is there any way (without resetting the device) that I could resolve this Certificate issue on the devices that were enrolled before (they all have the same behavior)? Or do I need to reset the device and restore from backup?
Any help would be appreciated!
Thanks,
David
Mac mini (Late 2012), OS X Mountain Lion (10.8.2)
Posted on Jan 23, 2013 12:02 AM